Contact Us

service@runstar.com

Return Policy:

RunStar offers a 30-day return policy, starting from the delivery date of your item.

To start a return, please contact us at service@runstar.com. Customers are not responsible for return shipping costs.

Please note: Items that show signs of excessive wear, alteration, or intentional/malicious damage are not eligible for return.

If your return is accepted, we will send a prepaid return shipping label along with instructions on how and where to send the package. Items sent back without first requesting a return will not be accepted. Standard shipping on all orders is free, so there are no original shipping charges to deduct or refund.

Refunds

We will let you know once we have received the return. If everything is in order, we will process the refund to your original payment method within 10 business days. Please note that it may take extra time for your bank or credit card company to post the transaction.

If it has been more than 15 business days since we confirmed receipt of your return and you have not received your refund, please contact us at service@runstar.com.

We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.
Please provide your email address to be notified when this deal is offered again.
Your submission has been received. You’ll be notified by email when this deal returns.
Backorders will ship in 28 days.
Return Policy

RunStar offers a 30-day return policy, starting from the delivery date of your item.

To start a return, please contact us at service@runstar.com. Customers are not responsible for return shipping costs.

Please note: Items that show signs of excessive wear, alteration, or intentional/malicious damage are not eligible for return.

If your return is accepted, we will send a prepaid return shipping label along with instructions on how and where to send the package. Items sent back without first requesting a return will not be accepted. Standard shipping on all orders is free, so there are no original shipping charges to deduct or refund.

Refunds

We will let you know once we have received the return. If everything is in order, we will process the refund to your original payment method within 10 business days. Please note that it may take extra time for your bank or credit card company to post the transaction.

If it has been more than 15 business days since we confirmed receipt of your return and you have not received your refund, please contact us at service@runstar.com.